Landell and Broadleaf Launch Complexity Heat Map | News

Landell and Broadleaf Launch Complexity Heat Map

Landell and its partner Broadleaf have developed a complexity assessment tool to help clients assess complexity for ICT-enabled change projects.


The Complexity Heat Map: The Catalyst that Turns Uncertainty into Action

Landell (ICT commercial advisory and procurement experts) with risk experts Broadleaf have developed the Complexity Heat Map. The Complexity Heat Map provides you with an indicative assessment of factors from which complexity and uncertainty can emerge. Below is a Complexity Heat Map of an ICT change project that is trending towards complexity.


Example Complexity Heat Map



With interpretive advice from Landell and Broadleaf, the Complexity Heat Map can be the basis of dialogue between you and stakeholders to:

  • shape the right delivery approach considering levels of uncertainty and volatility;
  • intervene or change direction to avoid or simplify the complex;
  • accept complexity and take more flexible and contingent approaches to manage it, and
  • effectively respond as unforeseen events emerge.


Importantly, if your project presents low levels of complexity then decisions can justifiably be taken to leverage efficient approaches with tried and tested quality controls.


Obtain a Complexity Heat Map

To obtain a Complexity Heat Map, a short 10-minute survey needs to be completed by one or more people.

The greatest value when key project personnel and stakeholders participate in the survey. When this occurs, the Complexity Heat Map plots both diversity of opinion and areas of complexity that are both invaluable for planning and decision-making no matter where you might be in a project.


Once the survey is completed, Landell and Broadleaf will produce your Complexity Heat Map along with a short brief on what approaches you might consider. There is no charge to obtain your Complexity Heat Map.*


To obtain a Complexity Heat Map just for yourself, click on this link..

To conduct a Complexity Heat Map for multiple people, please contact us.


Based on the Principles of the Cynefin Framework


The Complexity Heat Map is based on the globally renown framework for complexity called the Cynefin     Framework (Snowden).The Cynefin Framework is a tool to help decision-makers sense environmental conditions and act accordingly for success. To find out more you can read the following Harvard Business Review extract.




*If over 10 people need to be surveyed, a small fee may be payable.