Landell Acquires Insurable Risk Management

Landell has recently acquired Resilient Insurable Risk Management, extending our procurement service footprint to help customers maximise the value they receive from their insurance contracts.

What is an Agile Procurement?

Find out the major differences between a traditional ICT procurement and an Agile procurement. Read more...

Interactive Tenderer Meetings

If you're looking to have a more interactive two-way dialogue between tenderers and your agency. Read Landell's guidance to help you plan here

Avoid ICT project failure by assessing its complexity

A Complexity Heat Map for your ICT-enabled change project will aid the way you plan and make decisions for successful delivery. Read more...

Need to Transition-in Your Complex Supply Arrangement?

Landell can provide the support and advice to successfully bed down supply arrangements for high supply performance. Read more...

This report was commissioned by the Public Records Office Victoria (PROV) to investigate if non-compliance is systemic and what, if any patterns could be determined regarding any non-compliances observed.


This Review examined the 224 reports published by Victorian Auditor-General’s Office (VAGO) and the Victorian Ombudsman (VO) between 2010 and 2014. Records management failures were identified in over half of them. 


It is clear from this Review that:


  • There is a pattern of systemic and ongoing records management failures within Victorian Government departments and agencies
  • The records management failures hinder investigation by VAGO or OV
  • Over the five years considered, at least 54% of reports included some form of records management failure or concern. This figure reached as high as 84% in the most recent year considered (2014)
  • Almost all Departments appeared more than once over the entire period of review
  • Victorian Governments give insufficient regard to the value of information throughout its entire life. This devaluation reduces accountability, lowers public respect, increases costs and lowers productivity. 


Read the Full Report